Your payment is transferred to the seller only 24 hours after you have received the product. In case the product you got is damaged or is not the one you were promised, you can use this time to return the product.
Your transaction is cancelled and the money (that was pre-authorised but not transferred) returns back to your account
We sent you a shipping label to return the item with FedEx SameDay. You will have to cover the small shipping cost of returning the product.
The item is returned to the seller. The seller can replace the item by initiating a new transaction with you or you can choose to buy the item from someone else