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What if the item purchased doesn’t arrive?
What if the item purchased doesn’t arrive?
Becky B avatar
Written by Becky B
Updated over a week ago

PayOnDelivery has you covered if something goes wrong with the shipment of an item or if the item was not even shipped.

When you are purchasing an item using PayOnDelivery you are not charged until the item has been confirmed delivered. When you are purchasing an item and you input your credit card details, your card is only in pre-auth which means if we do not receive shipping confirmation in 24 hours, we automatically cancel the transaction.

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